HighRoads Vendor Management Services Include:
  • Supplier Performance Management
  • Supplier Benchmarking
  • Supplier Summit Management
  • Contract Management
  • Supplier Procurement Management
  • Supplier Account Team Management
  • Continuous Improvement
  • New Supplier Onboarding
  • Financial Management
  • HR BPO Supplier Management

Vendor Management

HighRoads Vendor Management solution promotes proactive ongoing relationship management and creates higher performing supplier teams while driving out unnecessary costs. The solution allows your Human Resources(HR) department to take a more active role in managing your HR program suppliers, create true partnerships, and focus on building strategic accountability, thus increasing the value of the supplier relationships and further reducing overall costs. Putting HR in control, as opposed to allowing suppliers to manage themselves, generates a strategic and service delivery “fit” with suppliers.

HighRoads Vendor Management is the only full-service solution that integrates supply-side strategy with the demand-side initiatives:

  • Proactive, automated supplier performance management throughout the year increases visibility and accountability
  • Benchmark analysis creates negotiating leverage and market-based performance requirements
  • Automated penalty calculations ensures fees are collected from suppliers not performing to contractual obligations
  • Financial reporting generates actual results by plan, business unit, or employee group to be measured against budgets and reconciled with treasury
  • Supplier content integrated into the HighRoads automated procurement process creates a closed-loop between supplier obligations and demand requirements

As large corporations are faced with complex HR programs across multiple suppliers and increased pressure to outsource business processes to external providers, the focus is shifting from reducing costs exclusively to managing performance and creating value from HR suppliers. HighRoads Vendor Management is the only complete solution focused on building and managing value-generating relationships with HR suppliers and service providers.



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