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Supplier Management

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Report

2011 Health & Welfare Benefits Administration Report
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Report on benefits administration trends resulting from the recent surge of vendor consolidation.

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Case Study

Real examples of what companies like Pitney Bowes are doing today

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You have your stable of HR suppliers. So how's it going? Are they meeting your expectations? Are they listening to you? Do you have to spend a ton of time monitoring Service Level Agreements (SLAs)?

For the first time, employers are in control of their supplier's performance and dynamic contract terms, with HighRoads' monthly penalty calculator and contract expiration alerts.

The solution allows employers to take a more active role in managing your HR program vendors, create true partnerships, and focus on building strategic accountability. This increases the value of the vendor relationships and further reduces costs. Putting HR in control, as opposed to allowing vendors to manage themselves, generates a strategic and service delivery "fit" with vendors.

Don't leave your vendors' performance to wishful thinking. Leverage a proven solution that :

  • Proactively automates vendor performance, increasing visibility and accountability
  • Generates penalty calculations to ensure fees are collected from vendors not performing to contractual obligations
  • Provides advance notification of contract expirations for strategic vendor/resource planning
  • Manages contract revisions and version control for a complete audit trail and compliance

You negotiate service level agreements for a reason. Now you can hold your suppliers to them.

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