Leadership Team


Brian Kim, President & CEO
Brian has been guiding HighRoads’ transformation into a strong and cutting-edge market leader since July 2016. He is an innovative and accomplished leader in the health care industry, bringing decades of experience and expertise to his role at HighRoads. As a seasoned entrepreneur, Brian’s energy, customer focus, and strategic vision helped drive a restructuring of ikaSystems, leading to its successful acquisition by Blue Cross Blue Shield of Michigan. As CEO of HighRoads, he has continued his steady, repeated successes growing top line revenue, building strategic partnerships, delivering effective marketing and communications strategies, reengineering products, and leading client management teams.

In addition to his pivotal roles at HighRoads and ikaSystems, Brian has held leadership and corporate development positions with Medco Health Solutions (Express Scripts), NaviNet (NANTHealth), and Blue Cross Blue Shield of Massachusetts.

Brian holds a Bachelor of Arts in Biomedical Engineering from Harvard University.

David Lucey, COO
As COO, David brings extensive health care technology experience to HighRoads. David provides leadership and expertise in enterprise software delivery, professional services, product development, and operations.Before joining HighRoads, David was senior vice president of operations and client services at ikaSystems where he led project delivery, client services, and technical operations. David’s operational leadership set the stage for the company’s sale to Blue Cross Blue Shield of Michigan.David also held senior leadership roles with IMS Health, SDI Health (acquired by IMS Health), NaviNet, Arthur Andersen Business Consulting, Cigna Healthcare, Pyramid Software, and the Connecticut Hospital Association Workers’ Compensation Trust.David holds a Bachelor of Arts in Business Administration from Saint Michael’s College.
Cassandra Frederickson, Senior Vice President, Client Services & Solution Delivery
Cassandra serves as Senior Vice President, Client Services and Solution Delivery, overseeing all customer-facing activities to deliver innovative technology-driven solutions and value-add services aligned with our customers’ strategic goals and objectives.Having spent her entire career in Healthcare IT across Payer, Provider and Post-Acute sectors, Cassandra brings a depth and breadth of experience to ensure our customers maximize the value of HighRoads’ solutions, and have the tools and industry expertise available to better predict and react to rapidly evolving market and regulatory pressures.Prior to joining HighRoads, Cassandra held several senior leadership roles across implementation services, account management, support, training and user engagement. Most recently, Cassandra served as Executive Vice President of Operations for Homecare Homebase, and held prior key roles at firms such as MedeAnalytics, NaviNet, HealthEdge and D2Hawkeye.Cassandra holds a BA in Computer Science from Lafayette College.
Brett Miller, VP Engineering
Brett leads HighRoads’ engineering team and is responsible for the development and delivery of the company’s SaaS products. Brett has a proven track record of managing high-performance engineering teams to consistently deliver products on time and on budget. His focus on delivery is the result of the pragmatic application of process and tools.Before joining HighRoads, Brett was the director of software in the mid-range storage at EMC where he managed a global software development team while guiding cross-functional development teams through multiple product releases. Brett led the creation of a systems team to provide focus and discipline on user experience, performance, solutions engineering, and product delivery.Brett has also held senior roles with iRobot, Arbor Networks, Ellacoya Networks (which was purchased by Arbor Networks), and Lucent Technologies. In each role, Brett has shown the capability to combine big-picture thinking with hands-on innovation, considering and reconciling both technical and business viewpoints. These efforts have led to three patents.Brett holds a Bachelor of Science in Computer Science from the University of Massachusetts at Amherst.